Humboldt-Universität zu Berlin

Enrollment Office

Please note that during limited operation we are available for you and your questions about the course of studies, re-registration or a semester on leave during our consultation hours by phone and via our e-mail contact form:

Please always include your matriculation number in your inquiry and, if applicable, a phone number for a return call. We will do our best to answer your inquiries as soon as possible. Further changes to the services offered by the HU Berlin under pandemic conditions and a general FAQ are published on the main information site:

Please note that due to a nationwide public holiday on Monday, 3 October 2022, it will not be possible to answer your requests before Tuesday, 4 October 2022.

Office location*

Humboldt-Universität zu Berlin

Student Service Center (SSC)
Unter den Linden 6
10117 Berlin, Germany

*Please continue to wear an FFP2 mask voluntarily inside buildings of the HU Berlin during the current summer semester 2022 and/or until further notice, even if the mask requirement has officially been lifted since 04 June 2022, see also:

Consultation hours by phone
You can contact us by the telephone number:
+49 30 2093-70330

Consultation hours by phone:










The telephone consultation hours must be cancelled due to the public holiday on 3 October 2022.

Please send us your request via:


01:00 - 03:00 p.m.


09:00 - 10:00 a.m.

If the telephone is busy during our consultation hours, please contact us via the following linked contact form:

E-Mail: Contact form



The Compass Hotline:
Phone: +4930 2093-70333
Mail: Contact form

With sending an email you agree that your data is processed by an electronic ticketing system (OTRS). Please note the information:


Information according to EU-DSGVO


When contacting facilities of the study department, personal data are partly collected and processed. The processing of personal data, such as the name, address, e-mail address, or telephone number shall always be in line with the General Data Protection Regulation (EU-DSGVO) and in accordance with the Berlin Data Protection Act (BlnDSG). Further information on this, your rights and options can be found at