Humboldt-Universität zu Berlin

Enrollment Office

Please always include your matriculation number in your inquiry and, if applicable, a
phone number for a return call. We will do our best to answer your inquiries as soon
as possible. Further changes and general FAQ regarding the possible services offered
by HU Berlin are published on the main information site:

Office location*

Humboldt-Universität zu Berlin

Student Service Center (SSC)
Unter den Linden 6
10117 Berlin, Germany

* Please note that the main building of Humboldt-Universität zu Berlin is not open to general public. The guards and security personnel are performing random checks to confirm people’s reasons for being on-site. Access is permitted strictly to members of the university only (e.g. for updating the Campus Card).

Consultation hours by phone
You can contact us by the telephone number:
+49 30 2093-70330






09:00 - 11:00 a.m.

01:00 - 03:00 p.m.

09:00 - 11:00 a.m.

If the telephone is busy during our consultation hours, please contact us via the following linked contact form:

E-Mail: Contact form



The Compass Hotline:
Phone: +4930 2093-70333
Mail: Contact form

With sending an email you agree that your data is processed by an electronic ticketing system (OTRS). Please note the information:


Information according to EU-DSGVO


When contacting facilities of the study department, personal data are partly collected and processed. The processing of personal data, such as the name, address, e-mail address, or telephone number shall always be in line with the General Data Protection Regulation (EU-DSGVO) and in accordance with the Berlin Data Protection Act (BlnDSG). Further information on this, your rights and options can be found at