Humboldt-Universität zu Berlin

Counselling - in person or via Zoom

Counselling Session
Please note for short requests
It is not necessary to book an appointment for a short request. We offer short consultations for these purposes.
Counselling session
You can openly speak about your current situation in a confidential and comprehensive counselling session (via Zoom or in person) Together we will try to analyze your situation and find solutions. We might think about first steps that could create a change. Maybe we will refer you to other counselling services, support groups or psychotherapists.
Please note that you are now able to choose whether you want to have the counselling session via phone, as Video-call or in person.  Consultations in person in English are only available in Mitte.
Frequently asked questions and problems we talk about in our counselling sessions
  • How can I manage test anxiety?
  • I am not sure if my subject is the right one for me.
  • Do I need psychotherapy and how do I find a therapist?
  • I find it hard to concentrate and keep distracting myself.
  • Which study and working techniques do exist?
  • I have issues with eating (e.g. anorexia) and need help.
  • I often feel unwell and think that there might be a psychological reason.
  • My parents’ expectancies are very high. How do I handle them?

Make an appointment for a counselling session

Ways into psychological counselling at HU for HU students
  • In person consultation: please call  030/2093-70298 during office hours on Thursdays, from 1 to 2 pm, to schedule an appointment in our office in Mitte. 
  • Zoom-consultation:  you can find a date yourself via the online tool Doctena.
  • You can send an e-mail as well. Please use the contact form.
We are a neutral counselling service at HU
Our counselling service is free of charge, we are not a practice but an independent, neutral counselling service. As the booking system Doctena has bee developed for doctors, you will find our locations listed as practices anyway.
Privacy Policy
Doctena follows the EU-DSGVO guidelines. However, if you want to remain anonymous please inform us about this when contacting us during office hours or via email.

 

The procedure of booking an appointment for in person-consultation
  • Please call 030/2093-70298 during our office hour on thursdays, 1-2 pm, to schedule an appointment in our Mitte-office.
  • Please note: Due to summer holidays we cannot offer counselling in English from July 1st - July 26th.

Please note the hygiene and protection regulations 

The procedure of booking an online appointment 
  • You are required to have an e-mail-adress and a mobile phone number
  • Choose who you want to have the counselling session with. For a counselling session in English choose Frau Stankjawitschjute.
  • Choose „Grund für Ihren Besuch“ meaning the reason for making the appointment. This provides us with just a rough orientiation.
  • You will now see free dates for the next 3 weeks (max). Find a suitable date or choose another person to see if there are more suitable dates.
  • Enter your personal Data. Note: It is not necessary to register on Doctena even if it is suggested that this would offer a more easy process. We do not need any information about your health insurance as our service is not covered by your health insurnace but free of charge for all HU-students. As Doctena was created for doctors they still require you to choose an option concerning the health insurance. You can just choose anything
  • You will receive a message on your phone containing a TAN to confirm your appointment
  • You will receive a final confirmation via e-mail. Only this confirmation means that the session will really take place. Note: Please plan an hour’s time for the session.

Note: The sessions that can be booked online are currently offered online via Zoom. You will receive an extra e-mail with the link for the Zoom-Meeting (please also check your spam-mails). Privacy at Zoom is guaranteed.

Find a free, suitable date here:

 

 

 
Contact

The Compass Hotline:
Phone: +4930 2093-70333
Mail: Contact form

With sending an email you agree that your data is processed by an electronic ticketing system (OTRS). Please note the information: https://otrs.hu-berlin.de/hinweis.html

 

Information according to EU-DSGVO

 

When contacting facilities of the study department, personal data are partly collected and processed. The processing of personal data, such as the name, address, e-mail address, or telephone number shall always be in line with the General Data Protection Regulation (EU-DSGVO) and in accordance with the Berlin Data Protection Act (BlnDSG). Further information on this, your rights and options can be found at https://www.hu-berlin.de/de/hu/impressum/datenschutzerklaerung